Reading Exercise 2

Hotel Staff       : Good afternoon, and welcome to Grand Horizon Hotel! My name is Emma, and I'm here to assist you during your stay. May I have your name, please?

Tourist            : Hi, Emma! I'm Lisa Johnson. Nice to meet you.

Hotel Staff       : Nice to meet you too, Ms. Johnson! We're delighted to have you with us. How was your journey?

Tourist            : It was good, thank you. A bit tiring, but I'm excited to be here.

Hotel Staff       : Wonderful to hear! We hope to make your stay as comfortable and enjoyable as possible. You'll be staying in room 502. If you have any questions or need assistance, feel free to ask. Have you been to our city before?

Tourist            : No, it's my first time. I've heard great things about the city and the hotel, so I'm looking forward to exploring.

Hotel Staff       : That's fantastic! Grand Horizon Hotel is in a prime location, and there are plenty of attractions nearby. If you need any recommendations or directions, we're here to help. Also, here's a map of the city to help you get started.

Tourist            : Thank you, Emma! That's very helpful. Is there anything special I should know about the hotel?

Hotel Staff       : Absolutely! Our hotel offers complimentary breakfast from 7:00 AM to 10:00 AM in the dining area. We also have a fitness center on the third floor, open 24/7. If you have any specific dietary preferences or need assistance with anything else, our concierge is available to assist you. 

Tourist            : That's great to know. I appreciate the information. I'm really looking forward to my stay here.

Hotel Staff       : We're delighted to have you, Ms. Johnson. If there's anything else you need or if you have any questions, don't hesitate to reach out. Enjoy your time at Grand Horizon Hotel!

Tourist            : Thank you, Emma. I'm sure I will.